High quality and long-lasting products, environmental protection and preservation of our natural resources, the promotion of safety, health, development and performance of our employees are the keystones of MENTOR’s social and entrepreneurial commitment. The principles of our company policy apply to our management and every employee of our company.

Company policy

Basic values and guidelines

We want to recognize all customer preferences clearly, even those remaining unspoken, and support them as to their final development.
We permanently try to fulfill customer preferences by being innovative, using resources sparingly, with new but also existing ideas as well as component modules and to develop standard components.
We perceive our suppliers as important partners in adding value and emphasize accordant aptitude. According to valuation we will actively support important partners in their development of quality.
We regard not only external customers to be our primal target orientation but also consider each single division of our company group an important partner within the processes of adding value.
Quality management strives for permanent construction design allowing process-safe and at all time traceable/comprehensible operating sequences in serial/mass production. The process itself is optimized until it is certified by an approval.
We want to be a reliable partner in the monitoring of projects and available for our customers with short response time and competent support.
The management of our company as well as our executives feel obliged to guarantee not only the technical course but also to bring together all single targets/milestones multidisciplinary and geared.
Our Target is risk minimization of possible accidentally caused damages through technical and organizational precaution.
External companies on our sites have to observe statutory environmental regulations as well as our internal regulations for environmental protection.
We feel constrained to the code of conduct and declare this binding for all our suppliers.
Information security makes us more confident and competent in our actions and helps us to ensure that we meet the requirements our customers impose on us in terms of confidentiality, availability and integrity. Information security also protects us against risks that limit our legal capacity.
The environment and safety at work have the highest priority for us when implementing projects. This applies to the product design, to the auxiliary materials and working materials used and to the required processes, through to packaging. The use and handling of substances and chemicals with restricted use is undertaken for our part respecting the applicable national and international laws and directives such as REACH and ROHS.
Environmental management is likewise an important element. We commit to continually undertake improvements to be able to realize regular optimization besides legal requirements. Thus we meet customer requirements and preferences, protect our staff and treat our environment with care.
The power supply to our companies is for the most part supplied using green, ecologically-generated energy. As part of national implementation of the German renewable energies act (Erneuerbare Energien-Gesetz, EEG), Mentor has designated an Energy Officer in accordance with DIN EN 16247-1, who undertakes the necessary energy audits in accordance with DIN EN 16247 in collaboration with an external energy auditor. At all times, the choice of new machines and plant required is made, wherever possible and sensible, giving consideration to the aspect of energy consumption.
Avoiding environmental damage through the correct handing of water-polluting substances and regular maintenance of environmentally-relevant plant is continuously optimised. The water consumption required by plants and buildings is recorded and optimised if necessary through technical or organisational measures, following evaluation.
Emissions into the local environment are reduced as far as possible or feature only modestly in our production processes. Plants generating emissions are regularly maintained and checked. We select the transport and logistics companies who work for us having regard to environmental compatibility, and in that respect the use of vehicles with low exhaust emissions is a criterion.
Our waste management is geared to the applicable laws and local authority requirements. We dispose of regular waste in accordance with the Duales System (closed-cycle economy). Hazardous waste is handled by licensed disposal companies required to keep disposal records, and is sent for reuse.

Social sustainability

  • Respect for human rights
    Suppliers are required to respect internationally-recognised human rights and to promote compliance with same. In all business activities under its own sphere of influence, suppliers are to work to ensure that neither they themselves, their business partners nor their upstream suppliers commit or are involved in violations of human rights.
  • Ban on child labour
    Child labour may not be used in any phase of production or processing. Suppliers are required to respect as a minimum the ILO conventions on minimum age of employment and concerning child labour. Children may not be inhibited in their development. Their safety and health may not be impaired.
  • Equality of opportunity / Ban on discrimination
    Suppliers are obliged to ensure equality of opportunity over employment and to desist from any form of discrimination. Disadvantaging of employees, for example by reason of their ancestry, origin, nationality, skin colour, religion, world view, political or trade union activity, gender, sexual orientation, age, disability, illness or pregnancy, is not permitted.
  • Health and safety in the workplace
    The supplier guarantees protection for health and safety in the workplace as employer, as a minimum in the scope provided for in the respectively-applicable national provisions, and supports continuous further development to improve the work environment.
  • Ban on forced working
    Any form of forced labour or compulsory labour is prohibited. The supplier must not force employees to hand over their identity card, passport or work permit as a precondition for employment.
  • Fairness over wages, working time and social benefits
    Remunerations and social benefits must correspond to the basic principles in respect of minimum wages, applicable regulations on overtime hours and statutory social benefits. Working times and non-working times must comply as a minimum with the applicable laws, the customary sectoral standards or the relevant ILO conventions, depending on which provision is the more stringent.
  • Freedom of association and right to collective bargaining
    Companies shall respect the right to freedom of association and effective recognition of the right to collective bargaining. It must be ensured that employees can engage in open dialogue with company management concerning working conditions without fearing detriment as a result. The right of employees to come together, to join a trade union, to nominate representatives and to stand for election as a representative is respected.

Business ethics and compliance

  • Compliance with legislation
    The highest standards of integrity are expected in all business activities and business relations. Suppliers are called on to desist from any form of fraud or deception, insolvency offences, corruption, granting of advantages, corruption or corruptibility. The supplier is obliged to respect all laws and statutory provisions applicable to it and to the business relations with Mentor.
  • Ban on bribery and corruption
    All forms of corruption are prohibited. This prohibition extends particularly to bribery, payment of kick-backs and blackmail in order to exert influence over representatives of business partners, politics, the civic administration, the judicial system or the public.
  • Fair competition
    Laws protecting and promoting competition, particularly antitrust law, must be respected. Companies must respect fair competition and observe the prohibition on agreements with competitors and other measures obstructing the free market.
  • Respecting commercial secrets
    Suppliers are obliged to treat all commercial and technical details which are not in the public domain and which become known to them via the business relations as commercial secrets.

Sustainability and environmental protection

  • Environmentally-friendly production
    Optimum protection for the environment must be ensured in all phases of production. This includes a proactive approach to avoiding or minimising the consequences of accidents capable of having a negative impact on the environment. In this regard, particular importance attaches to the application and further development of energy-saving and water-saving technologies, characterised by the use of strategies for reducing emissions, recycling and reprocessing.
  • Environmentally-friendly products
    All products manufactured along the supply chain must meet the environmental protection standards of your market segment. This includes the entire product life cycle and all materials used. Chemicals and other materials which might present a hazard if released into the environment must be identified. Hazardous materials management must be put in place for these, in order that they can be safely handled, transported, stored, reprocessed or reused and disposed of.